We had imported equipment from many countries including Germany, America, and India. The cooperation with SBM has impressed us deeply that the quality of Chinese equipment can be as good as that of European and American equipment.
We were moved by SBM intimate service from the prompt response to our first inquiry to the after-sale service. Especially at the period of equipment erection, the engineers and staff from Indian office lived at our work site to instruct and follow up the work, carefully and earnestly. When the project was under commissioning and operation, the whole situation was very satisfying. Although there were quite a few problems in the process, SBM responded fast and implemented services to help us solve the problems very soon.
It is very normal to have various problems in the process of the project engineering, however, as the owner, what we care most is the response to feedback and the attitude and speed of solutions. In this point, SBM has really made us satisfied.
The 3 facilities in the new plant having a yield of 30-35tph have not only large output and good environmental effect, but also consume very little electricity. The most critical thing is that the power plant is very satisfied with our desulfurization agent; the fineness is under well control and the international standard control system makes our work simple. We have another milling project under discussion at the moment, and we hope to reach further cooperation.